topic Re: No live video in Cameras and Doorbells

No live video

TammyB — Sun, 06 Nov 2022 20:04:11 GMT

Followed the step by step multiple times and can not get live video once it’s installed.

Re: No live video

Brad — Thu, 10 Nov 2022 17:52:43 GMT

Hey there,

Thank you for bringing up the concern you're experiencing, I would love to look into this further for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This is helpful if it ever freezes, has connection problems, or isn't working normally.

Best regards,
Brad

Re: No live video

janthadeus — Tue, 15 Nov 2022 05:38:32 GMT

Hi folks,

I'm dropping by to ensure that everything is covered here. If you have other questions and concerns, feel free to let me know.

I appreciate the help here, Brad.

Thanks,

Re: No live video

janthadeus — Wed, 16 Nov 2022 05:47:42 GMT

Hi there,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.

Best,