topic Re: Create Clip from Video History - Not an Event in Cameras and Doorbells

Create Clip from Video History - Not an Event

dudestoked — Wed, 16 Nov 2022 00:01:15 GMT

How do you create a clip from video history that is not recorded as an event? We have 24 hour recording and I have the theft on video, but I cannot create a clip because Google did not recognize it as an event. Thanks!

Re: Create Clip from Video History - Not an Event

P4ND4M0 — Wed, 16 Nov 2022 01:06:29 GMT

This has been a missing feature in Google Home that definitely existed on devices in the Nest app. It has been discussed in multiple threads, but they keep closing and locking the threads without any solution. The best they can do is recommend we use the feedback option in the Google Home app, which does not get any reply. This was a super practical feature in previous cameras that used the Nest app, I sure hope they end up implementing it in a future update.

Re: Create Clip from Video History - Not an Event

dudestoked — Wed, 16 Nov 2022 18:16:56 GMT

Wow, thanks for the insight. Pretty huge oversight on the Google Home app... 😑

I will use a screen recording app on my cell phone.

Re: Create Clip from Video History - Not an Event

EmersonB — Sat, 19 Nov 2022 19:41:33 GMT

Hey dudestoked,

I know how important this is for you. Rest assured that we'll take this as feedback. We'll learn from this to deliver a better process and experience in the future. Let me know if I can assist you with anything else, otherwise I will be locking this thread in 24 hours. Check out this link on how to file feedback.

Thanks for your response, P4ND4M0.

Best,
Emerson