topic Hello, I am seeing my Nest Doorbell starting to peel. No direct sunlight to device. Can you assist? in Cameras and Doorbells

Hello, I am seeing my Nest Doorbell starting to peel. No direct sunlight to device. Can you assist?

JohnF — Wed, 01 Sep 2021 18:03:46 GMT

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Anthony Dimino

All of a sudden my awesome nest cover coating is starting to come off. This issue started fast and seems to be getting worse by the day. No direct sunlight for weather. Can you help rectify issue?

Re: Hello, I am seeing my Nest Doorbell starting to peel. No direct sunlight to device. Can you assi

JohnF — Wed, 01 Sep 2021 18:04:14 GMT

Hi there, Anthony Dimino.

I am terribly sorry to hear that your Nest Hello Doorbell has been cracking and peeling! I can imagine this has been a very frustrating experience for you. However, I would love to look into this further for you!

I will be reaching out to your email on file to collect some information. Please look out for my email and respond with the requested information as soon as you can. Thank you for your patience!

Here is your Case Number: 1-3575000031933

-from Brad C. (Community Specialist)

Re: Hello, I am seeing my Nest Doorbell starting to peel. No direct sunlight to device. Can you assi

PhilEsq — Fri, 09 Sep 2022 16:21:11 GMT

My Nest doorbell is facing North with no sun on it, and it has been peeling for a while and slowly getting worse! It started peeling about a year after installation. I bought the doorbell and 7 indoor Nest IQ cams. I love all of them, except that the Nest doorbell now looks ugly.

Re: Hello, I am seeing my Nest Doorbell starting to peel. No direct sunlight to device. Can you assi

aatienza — Sat, 10 Sep 2022 02:33:51 GMT

Hey PhilEsq,

Oh no! I'm sorry to hear that. Could you fill out this form and let us know once you're done?

Thanks,

Archie

Re: Hello, I am seeing my Nest Doorbell starting to peel. No direct sunlight to device. Can you assi

aatienza — Tue, 13 Sep 2022 23:54:12 GMT

Hey there,

It's us again. Were you able to fill out the form?

Thanks,

Archie

Re: Hello, I am seeing my Nest Doorbell starting to peel. No direct sunlight to device. Can you assi

aatienza — Fri, 16 Sep 2022 23:56:37 GMT

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

Re: Hello, I am seeing my Nest Doorbell starting to peel. No direct sunlight to device. Can you assi

aatienza — Wed, 21 Sep 2022 03:47:17 GMT

Hey PhilEsq,

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Also, please be advised that this thread will be locked after 24 hours.

Thanks,

Archie