topic Re: Email Notifications in Cameras and Doorbells

Email Notifications

gairmen — Tue, 15 Nov 2022 18:08:30 GMT

I have Nest Gen 1 Cameras and get emails for any motion detected by the cameras. I have set up several Nest Cam (battery) using the Google Home app and can not find a way to get email notifications for these new cameras. I get a Google Home notification on my phone, but for historical record I want to get emails also. Is there any way to get emails from these Nest Cam (battery)?

Re: Email Notifications

MplsCustomer — Tue, 15 Nov 2022 20:02:32 GMT

@gairmen

When Google Nest decided that its newer cameras and doorbells would work ONLY in the Google Home app and NOT in the Google Nest app, email notifications was one of several functions that was lost.

So no, we can't get email notifications for our newer cameras and doorbells, unless Google Nest is adding that back in the upcoming upgrade to the Google Home app: https://www.googlenestcommunity.com/t5/Blog/Recap-Introducing-the-new-Google-Home-app-and-Nest-devices/ba-p/251176 and https://www.googlenestcommunity.com/t5/Blog/Top-Google-Home-app-questions-for-Nest-app-and-Nest-camera-users/ba-p/279364

Re: Email Notifications

gairmen — Tue, 15 Nov 2022 20:43:48 GMT

Thank you for the quick response. Without the email feature, these new Google Nest Cams (battery) do not meet my needs. Will return these and find alternative.

Re: Email Notifications

janthadeus — Sun, 20 Nov 2022 03:00:39 GMT

Hi folks,

I understand how it’s important for you to receive email notifications off of your Nest Camera (battery). We hear you. Our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep an eye on the Google Nest Community page https://goo.gle/2JvnMRy for any updates. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Check out this link on how to file feedback.

I appreciate the help here, MplsCustomer.

Thanks,

Re: Email Notifications

gairmen — Sun, 20 Nov 2022 04:38:04 GMT

Why close this thread?

Keep it open until it is resolved. Users beware. This is not acceptable to close threads that have not been resolved.

Re: Email Notifications

janthadeus — Tue, 22 Nov 2022 02:57:50 GMT

Hey gairmen,

Rest assured that we'll take note of it — we'll ensure that we'll learn from your experience as we continually improve our products and services.

As Community Specialists, we occasionally do a bit of housekeeping to keep the conversations in our community fresh and relevant. You can create a new thread if you have another question in mind, we're always here for you.

Best,

Re: Email Notifications

janthadeus — Sat, 26 Nov 2022 21:39:56 GMT

Hi there,

It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Cheers,