https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/My-door-am-it-s-Dying-before-24hrs-after-a-full-charge/m-p/291510#M52302 <P>Hi there,</P> <P> </P> <P>Thank you for your patience, and sorry to hear that you're experiencing this. I know that keeping your Nest devices charged is very important, and I would love to help you out. When it comes to keeping your Nest Doorbell (battery) or Nest Cam (battery) up and running, here are some articles and troubleshooting guides for the best charging practices:</P> <UL> <LI>This is a great article on general <A href="https://goo.gle/3JC2lfV" target="_blank">charging times </A>for your devices.</LI> <LI>This helpful article tells you how to<A href="https://goo.gle/3pCIzb2" target="_blank"> save the battery </A>with your doorbell or camera.</LI> <LI>And this last article, will go over charging expectations when you may live in a <A href="https://goo.gle/3CscoCW" target="_blank">cooler/colder environment</A> which will address charging temperatures, etc.</LI> </UL> <P>I hope those articles help shed some light on charging and maintaining battery levels of your Nest doorbell or camera. Please let me know if you need further assistance.</P> <P> </P> <P>Best regards,</P> <P>Brad</P> Tue, 22 Nov 2022 17:15:55 GMT Brad 2022-11-22T17:15:55Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/My-door-am-it-s-Dying-before-24hrs-after-a-full-charge/m-p/287769#M51753 <P>Since this past Sunday we have charge out camera full and before 24 hrs later it goes offline saying that battery it’s 4% or 3 %.</P><P>&nbsp;</P><P>I bought this device end of July and started using it in August.</P><P>I need someone to assist me or else I’m going to look into return it <span class="lia-unicode-emoji" title=":pensive_face:">😔</span></P> Thu, 17 Nov 2022 23:23:31 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/My-door-am-it-s-Dying-before-24hrs-after-a-full-charge/m-p/287769#M51753 Jgomez0887 2022-11-17T23:23:31Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/My-door-am-it-s-Dying-before-24hrs-after-a-full-charge/m-p/291510#M52302 <P>Hi there,</P> <P> </P> <P>Thank you for your patience, and sorry to hear that you're experiencing this. I know that keeping your Nest devices charged is very important, and I would love to help you out. When it comes to keeping your Nest Doorbell (battery) or Nest Cam (battery) up and running, here are some articles and troubleshooting guides for the best charging practices:</P> <UL> <LI>This is a great article on general <A href="https://goo.gle/3JC2lfV" target="_blank">charging times </A>for your devices.</LI> <LI>This helpful article tells you how to<A href="https://goo.gle/3pCIzb2" target="_blank"> save the battery </A>with your doorbell or camera.</LI> <LI>And this last article, will go over charging expectations when you may live in a <A href="https://goo.gle/3CscoCW" target="_blank">cooler/colder environment</A> which will address charging temperatures, etc.</LI> </UL> <P>I hope those articles help shed some light on charging and maintaining battery levels of your Nest doorbell or camera. Please let me know if you need further assistance.</P> <P> </P> <P>Best regards,</P> <P>Brad</P> Tue, 22 Nov 2022 17:15:55 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/My-door-am-it-s-Dying-before-24hrs-after-a-full-charge/m-p/291510#M52302 Brad 2022-11-22T17:15:55Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/My-door-am-it-s-Dying-before-24hrs-after-a-full-charge/m-p/296155#M53050 <P>Hi there, </P> <P> </P> <P>Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. </P> <P> </P> <P>Best regards, </P> <P>Brad</P> Mon, 28 Nov 2022 17:23:43 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/My-door-am-it-s-Dying-before-24hrs-after-a-full-charge/m-p/296155#M53050 Brad 2022-11-28T17:23:43Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/My-door-am-it-s-Dying-before-24hrs-after-a-full-charge/m-p/297176#M53188 <P>Hi there,<BR /><BR />Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.<BR /><BR />Best regards,<BR />Brad</P> Tue, 29 Nov 2022 17:48:27 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/My-door-am-it-s-Dying-before-24hrs-after-a-full-charge/m-p/297176#M53188 Brad 2022-11-29T17:48:27Z