topic Re: Google Nest Doorbell Wired Gen 2 SDM API support in Cameras and Doorbells

Google Nest Doorbell Wired Gen 2 SDM API support

rayzor — Tue, 22 Nov 2022 18:52:39 GMT

Previous discussion was closed, and was told to open a new thread if it is still an issue.

It is, and I would still like to know when this is supported. I have 14 more days to return my doorbell and if this isn't supported I won't be purchasing google devices again.

In a connected (smart) world it is ridiculous to ship a product without API support that other products have.

Since I am new to this community, what exactly is this forum? @Brad are you a google employee? Do you have communication with google employees? Or is this really just a sounding board for people frustrated with Google to make it feel like there is a support path?

Re: Google Nest Doorbell Wired Gen 2 SDM API support

Brad — Tue, 22 Nov 2022 19:59:22 GMT

Hi there,

The Feature Request thread you speak of is indeed locked, as it follows our moderation guidelines. As there is no current information available if this feature will become available, I am afraid I don't have an answer. In regard to this forum, this is a community forum where users, like you, can come and ask other community members questions. This is not a direct line of support for Google inquiries. Community Specialists, like myself, are here to moderate, and help where we can. If you wish to speak or chat with a support agent, kindly fill out this support form, and a higher tier of support will reach out to you via email.

Best regards,

Brad

Re: Google Nest Doorbell Wired Gen 2 SDM API support

misosoup64 — Wed, 23 Nov 2022 14:14:49 GMT

I was also on that thread, I’ll be moving away from Google devices in the future because of this as well. Ridiculous that it’s been radio silence from Google on this topic.

Re: Google Nest Doorbell Wired Gen 2 SDM API support

Brad — Wed, 23 Nov 2022 17:02:29 GMT

Hey there,

We’re always looking for ways to improve, and appreciate your feedback. You can send it at any time using your devices by saying, "Hey Google, send feedback," or by following the steps found here.

Best regards,
Brad

Re: Google Nest Doorbell Wired Gen 2 SDM API support

janthadeus — Sun, 27 Nov 2022 02:03:15 GMT

Hi folks,

We hear you. Our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep an eye on the Google Nest Community page https://goo.gle/2JvnMRy for any updates. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Please make sure to send your feedback as suggested by Brad. If you haven’t, here’s how.

Thanks for the help, Brad.

Best,