topic Re: LOST QR CODE TO NEST CAM V2 in Cameras and Doorbells

LOST QR CODE TO NEST CAM V2

DANLORENZ13 — Mon, 28 Nov 2022 23:48:17 GMT

I recently installed my nest camera V2 wired. I lost the QR code. It is currently installed in my google home app but not my nest app. When I go to my nest app and add product it asks for qr code which I don't have and it does not seem like it is anywhere on my camera.

Any help retrieving my nest v2 qr code would be great.

Re: LOST QR CODE TO NEST CAM V2

SomeoneHelpful — Mon, 28 Nov 2022 23:56:54 GMT

There should be an option to skip QR scanning and enter the key or serial number if you are able to locate that number on the camera.

https://support.google.com/googlenest/answer/9235302?hl=en#zippy=%2Chow-to-skip-qr-scanning

Re: LOST QR CODE TO NEST CAM V2

MplsCustomer — Tue, 29 Nov 2022 03:24:24 GMT

@DANLORENZ13

Google Nest decided that the newer Google Nest cameras and doorbells released since later in 2021 would work ONLY in the Google Home app and NOT in the Google Nest app or on the home.nest.com website.

Re: LOST QR CODE TO NEST CAM V2

Brad — Mon, 05 Dec 2022 19:04:49 GMT

Hi there,

Thank you too, MplsCustomer for your help.

Thank you for your feedback on this, I fully understand the frustrations of not having your new Nest cams in the Nest app like you may be used too. However, you can now use the Google Home web app to view your cameras and doorbells.

The new Nest cameras and doorbell are exclusive to the home app because we wanted to create an integrated experience with your speakers and displays. A Nest Aware subscription applies to all of your cameras, speakers, and displays in the same home structure. Thank you for your continued patience, and support.

Best regards,

Brad

Re: LOST QR CODE TO NEST CAM V2

Brad — Thu, 08 Dec 2022 19:23:17 GMT

Hi there,

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.

Best regards,

Brad

Re: LOST QR CODE TO NEST CAM V2

Brad — Fri, 09 Dec 2022 20:47:26 GMT

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad