topic Re: Nest Doorbell warranty in Cameras and Doorbells

Nest Doorbell warranty

GlenHatsumi — Mon, 05 Dec 2022 19:00:14 GMT

I have a Nest Doorbell that will no longer mount as the top plastic top is stuck in and will not come out. I have tried several times to fill out the warranty form as it is still under warranty but the page just keeps returning a form error and asking me to refresh. Has anyone been able to file a warranty claim for this?

Re: Nest Doorbell warranty

Brad — Mon, 05 Dec 2022 19:03:29 GMT

Hey there,

Sorry to hear you're experiencing this, I can imagine this has been stressful for you. If you're seeking a replacement, please fill out this form. However, we do not offer replacements for parts. Please fill out the form, and a higher tier of support will reach out to you for further assistance.

Best regards,
Brad

Re: Nest Doorbell warranty

OliverH — Tue, 06 Dec 2022 14:14:26 GMT

I have the same issue with my doorbell. I successfully filled out the warranty form a couple of days ago but haven't had a response yet - do you know how long they are likely to take?

Re: Nest Doorbell warranty

Brad — Tue, 06 Dec 2022 20:11:26 GMT

@OliverH

I am afraid I do not have a timeframe to provide, but if you have submitted the form already, you should hear from them soon. Thank you for your patience.

Best regards,

Brad

Re: Nest Doorbell warranty

Jeran — Fri, 09 Dec 2022 21:54:16 GMT

Thank you for helping out on this thread, Brad!

Hey there GlenHatsumi,

I'm just checking up on this thread, were you able to fill out that form that Brad provided?

Best regards,
Jeran

Re: Nest Doorbell warranty

Jeran — Mon, 12 Dec 2022 22:02:06 GMT

Hey GlenHatsumi,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran