topic Re: Wireless doorbell in Cameras and Doorbells

Wireless doorbell

Rob80 — Fri, 09 Dec 2022 01:35:42 GMT

I have tried to.get seasonal chimes to work with no luck reboot and same deal any ideas? Seems to be a on going issues for the xmas tones

Re: Wireless doorbell

Brad — Mon, 12 Dec 2022 19:25:47 GMT

Hi there,

Sorry to hear that you haven't been able to access the Seasonal Themes available around holidays. I have some steps for you to try to access the themes if there are any available to you. Here are the instructions:

Open the latest version of the Google Home or Nest app on your mobile device.
Look for your Nest doorbell in the list.
Tap on your Nest doorbell.
Tap on the Settings cog in the top right of the screen.
Tap Settings.
Tap on 'Doorbell theme'

Please let me know if you need further assistance.

Best regards,

Brad

Re: Wireless doorbell

Rob80 — Mon, 12 Dec 2022 19:39:45 GMT

I've tried that all settings are good 😬

Re: Wireless doorbell

Brad — Mon, 12 Dec 2022 19:55:17 GMT

@Rob80

It is possible that depending on where you are located, seasonal themes may not be available to you. If you had any available, they would show up in your list on the app.

Best regards,

Brad

Re: Wireless doorbell

Rob80 — Mon, 12 Dec 2022 20:25:51 GMT

I've used them before and the show in app just won't ring the tones

Re: Wireless doorbell

Brad — Mon, 12 Dec 2022 21:29:06 GMT

@Rob80

It is possible that the holiday themes are not available to your device yet. Restart may help refresh the connection, and possible make the options available. That would be my best advice.

Best regards,

Brad

Re: Wireless doorbell

Rob80 — Mon, 12 Dec 2022 23:27:38 GMT

I rebooted hub and turned doorbell off and on to get working

Re: Wireless doorbell

Brad — Tue, 13 Dec 2022 16:27:43 GMT

@Rob80

Are you confirming that it is working now for you? Or are you stating that it is not yet available on your device?

Best regards,

Brad

Re: Wireless doorbell

Rob80 — Tue, 13 Dec 2022 16:30:30 GMT

It's working fine now

Re: Wireless doorbell

Brad — Tue, 13 Dec 2022 17:32:57 GMT

Hi there,

Glad to hear that this has been resolved for you. We'll leave this thread open for another 24 hours for any follow-up questions or concerns.

Best regards,

Brad