topic Re: Forgot the email I used in Cameras and Doorbells

Forgot the email I used

Boltzy — Fri, 08 Oct 2021 14:57:25 GMT

I used a new google email to set up my nest cam and have since got a new phone. Now I don’t know my email and can’t use my nest cam. Any suggestions?

Re: Forgot the email I used

Brad — Wed, 20 Oct 2021 18:48:29 GMT

Hi there,

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue.

Do you still need help with this issue?
If you never got access back to your email, then I would suggest that you to a Factory Reset on the device, and set it up on a new email of your choice.
What other troubleshooting steps have you tried so far?

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Forgot the email I used

Brad — Wed, 27 Oct 2021 19:30:54 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,

Brad.

Re: Forgot the email I used

Brad — Thu, 28 Oct 2021 21:13:59 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.