topic Nest Cameras Not Working in Routines in Cameras and Doorbells

Nest Cameras Not Working in Routines

Mukeman — Sat, 17 Dec 2022 11:06:21 GMT

I have 5 Nest Cams (hardwired) that I want to control via Google Home routines. Home and Away works fine, the cams disable when I’m in range of home. They also work fine in the Home App GUI itself, with full functionality.

My issue is that any routine I create that includes a Nezt Cam, will not save. Gives a message “invalid starter”. The cams show up as controllable devices on the routine setup, but they don’t seem to actually work.

Any advice appreciated! Thanks.

Re: Nest Cameras Not Working in Routines

BG — Sat, 17 Dec 2022 17:42:49 GMT

I get the same error. On household routines, if you add a starter command for something to say: For example: "Turn on the cameras", and you choose a camera as the action to turn on, once you save it, the error displays as invalid starter/action combination. It works for sunrise and sunset and home and away, but does not by saying a command. This has to be a bug.

Re: Nest Cameras Not Working in Routines

janthadeus — Wed, 21 Dec 2022 01:54:46 GMT

Hi Mukeman,

I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue. If you have other questions and concerns, feel free to let me know.

Thanks for the help here, BG.

Regards,

Re: Nest Cameras Not Working in Routines

Mukeman — Wed, 21 Dec 2022 09:25:09 GMT

As BG says, there is likely a bug in the app. Guess I’ll have to wait until they get around to fixing it. Thanks.

Re: Nest Cameras Not Working in Routines

Brad — Wed, 21 Dec 2022 18:08:47 GMT

Hi there,

Please make sure that your apps are updated, as it is possible this may be solved in an upcoming update.

Best regards,

Brad

Re: Nest Cameras Not Working in Routines

Mukeman — Wed, 21 Dec 2022 18:15:23 GMT

Will do sir. Hopefully pretty soon! Thanks.

Re: Nest Cameras Not Working in Routines

janthadeus — Sun, 25 Dec 2022 03:25:16 GMT

Hey there,

We hear you. Our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep an eye on the Google Nest Community page https://goo.gle/2JvnMRy for any updates. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Check out this link on how to file feedback.

Thanks for chiming in, Brad.

Best,