topic Re: Nest Doorbell Peeling Significantly in Cameras and Doorbells

Nest Doorbell Peeling Significantly

Eman0498 — Wed, 20 Oct 2021 21:30:10 GMT

Has anyone successfully had their failing/peeling Hello doorbell replaced??? I tried contacting support but they stonewalled me and informed me that if I didn't have a receipt they couldn't proceed. I tried explaining to them that it was purchased from Costco - their suggestions was to contact Costco for a receipt of item purchased well over a year ago. Absolutely absurd. The unit looks awful, hard to believe this thing was made for outdoor use.

Re: Nest Doorbell Peeling Significantly

Brad — Wed, 20 Oct 2021 22:37:29 GMT

Hi there,

I am terribly sorry to hear about your Nest Camera issue! I can imagine it’s been quite frustrating being without a working device. I would love to look into this further for you.

We will be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started.

Please let me know if you need any further assistance!

Best Regards,

Brad.

Re: Nest Doorbell Peeling Significantly

-Craig — Thu, 21 Oct 2021 09:14:30 GMT

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Outer-film-pealing-off-nest-hello/m-p/29863