topic Re: Need replacement mount for wired outdoor nest cameras in Cameras and Doorbells

Need replacement mount for wired outdoor nest cameras

Shinebox — Wed, 21 Dec 2022 19:58:03 GMT

Sorry, saw other posts on this topic but couldn't navigate to a solution. I also am looking for a way to purchase/acquire the metal brackets needed to magnetically mount my outdoor nest (wired) cameras which were lost in a recent move.

I completed the google questionnaire form listed in the other threads but have not heard back.

Thx

Re: Need replacement mount for wired outdoor nest cameras

Brad — Wed, 21 Dec 2022 21:31:13 GMT

Hey there,

Sorry to hear you're experiencing this, I can imagine this has been stressful for you. Please fill out this form, and a higher tier of support will reach out to you with next steps. As a side note; we unfortunately do not offer replacements for parts. If your device is no longer under warranty, we aren't able to offer a replacement, We're sorry for the inconvenience.

Best regards,
Brad

Re: Need replacement mount for wired outdoor nest cameras

MplsCustomer — Wed, 21 Dec 2022 22:29:02 GMT

@Shinebox

Unfortunately, Google Nest does not sell spare parts.

The customer on this thread found a third-party solution:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-Outdoor-Magnetic-Base/m-p/26691

Re: Need replacement mount for wired outdoor nest cameras

janthadeus — Thu, 22 Dec 2022 06:11:16 GMT

Hey Shinebox,

We got the form you've submitted — thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.

Thanks for the help here, Brad and MplsCustomer.

Best,