topic Google Nest Cameras & Home in Cameras and Doorbells

Google Nest Cameras & Home

goodkarma_TX — Thu, 22 Dec 2022 23:21:43 GMT

We have a mix of Nest(before Google!) cameras which work great on the Nest app. Then we have newer Google Nest cams & what a waste! When do you plan to restore the functionality we had on Nest app? I am sick of excuses for over a year! We have 2 homes & are trying to sell one. Because that home has Google Nest cams, I cannot create clips, I cannot use my PC and Google Home to view anything but live view. I have strangers in the home & we pay for 24/7 recording- we aren't getting it on the Google cams via Home. This delay in functionality is unacceptable! If I could find older Nest Cams before you took over, I'd buy them! FIX IT or allow us to add Google Nest cams on to our existing Nest app!

Re: Google Nest Cameras & Home

janthadeus — Tue, 03 Jan 2023 06:56:21 GMT

Hi goodkarma_TX,

As a user myself I understand how you feel about this. The live feed for 2nd gen Nest cameras and doorbells can only be viewed on the Google Home app and on https://goo.gle/3AftZMq.

We hear you. Our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep an eye on the Google Nest Community page https://goo.gle/2JvnMRy for any updates. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Check out this link on how to file feedback.

Thanks,