topic Google Camera(Nest) on battery outdoor. Why is cam always on idle? I need it on. in Cameras and Doorbells

Google Camera(Nest) on battery outdoor. Why is cam always on idle? I need it on.

rsmith9717 — Fri, 23 Dec 2022 00:33:32 GMT

Google Camera (Nest) on battery outdoor. Why is cam always on always on idle? I need it on and always recording. Is there a setting for this?

Re: Google Camera(Nest) on battery outdoor. Why is cam always on idle? I need it on.

EmptyNester — Fri, 23 Dec 2022 00:39:33 GMT

Hello, I'm an end user like you.. In order for the camera to always be on you need to connect it to AC power. When on Battery it goes into sleep mode and it wakes up when it sees motion to record the clips and then it goes back to sleep. If it stayed on running only on battery power then it would run out of charge in about a day.

Then there are (2) subscription options to consider. It is called NEST AWARE and you usually get a 30 day trial when the camera is new. NEST AWARE give you many days (I forget how much) of recorded clips stored in the cloud and you can access them anytime. NEST AWARE PLUS keeps your camera recording 24/7 and also stores the information in the cloud.

Here is a link if you want more information on the Nest Aware.

https://support.google.com/store/answer/9396337#zippy=,change-your-plan,switch-to-new-nest-aware

Re: Google Camera(Nest) on battery outdoor. Why is cam always on idle? I need it on.

aatienza — Wed, 28 Dec 2022 01:01:47 GMT

Hey there,

rsmith9717, checking in — we hope you've got the answer you're looking for. Let us know if you have more questions in mind.

I appreciate the help, EmptyNester.

Thanks,

Archie

Re: Google Camera(Nest) on battery outdoor. Why is cam always on idle? I need it on.

aatienza — Tue, 03 Jan 2023 22:56:56 GMT

Hey folks,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

Re: Google Camera(Nest) on battery outdoor. Why is cam always on idle? I need it on.

aatienza — Thu, 05 Jan 2023 00:38:27 GMT

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie