topic Re: Nest App - Trying to add indoor camera and floodlight cameras in Cameras and Doorbells

Nest App - Trying to add indoor camera and floodlight cameras

kwlazarski — Mon, 26 Dec 2022 13:47:49 GMT

I originally purchased the Google Hub Max and Doorbell a couple of years ago. Have a Nest subscription. Been happy with it.

Purchased a couple of indoor cameras and a couple of floodlights. I have one of each that I planned on using later, but I noticed that when I set one indoor and one floodlight, I can only add them to Google Home and NOT the Nest app.

Is this normal? I really like the Nest App. We also have the thermostats and like the centralized local for everything, but I am paying for a Nest Subscription to control everything in that app and not the Google Home app.

Feedback?

Re: Nest App - Trying to add indoor camera and floodlight cameras

Cathal_S — Mon, 26 Dec 2022 13:58:47 GMT

Hi kwlazarski,

Yes this is normal, 2ng Gen Nest cameras are only available through the Google Home app and the website link below.

https://home.google.com/

Re: Nest App - Trying to add indoor camera and floodlight cameras

Salanan — Mon, 26 Dec 2022 14:08:58 GMT

Having this same problem... what is the point of buying NEST products if they don't work in the NEST app??? Google should really fix this, it's absurd. I should be able to view all of my nest products in the nest app.

Re: Nest App - Trying to add indoor camera and floodlight cameras

aatienza — Wed, 04 Jan 2023 00:53:44 GMT

Hey folks,

We hear you. Our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep your eye on the Google Nest Community page https://goo.gle/2JvnMRy for any updates. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Check out this link on how to file feedback.

I appreciate the help, Cathal_S.

Thanks,
Archie