topic Re: Will an old Dropcam work in Home? in Cameras and Doorbells

Will an old Dropcam work in Home?

bwilbert — Fri, 16 Dec 2022 00:00:38 GMT

I have an old Dropcam that was migrated into the nest app. I recently purchased two new Nest Cam Outdoor or Indoor Battery cameras. I am in the process of moving to the Home app (from Nest) since the new cameras must use the home app.

Will I be able to continue to use the old Dropcam, either in the Nest app (as I do today) or in the Home app? I don't want to loose the Dropcam just because I bought two new Nest Cams. I'll return them if that's the case.

Thanks for your help.

Re: Will an old Dropcam work in Home?

EmersonB — Tue, 20 Dec 2022 21:41:15 GMT

Hello bwilbert,

Thanks for posting here in the community. Let's go ahead and check what we can do here. Old Nest Cameras can still be viewed from the Google Home app but for live viewing only. If you want to check the video history or configure it, you'll need to use the Nest App. You may also try viewing it from your web browser by going to https://goo.gle/2qjvVSU and https://goo.gle/2UZL8VI. Let us know if you have more questions in mind.

Regards,
Emerson

Re: Will an old Dropcam work in Home?

EmersonB — Fri, 23 Dec 2022 22:37:02 GMT

Hi bwilbert,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Emerson

Re: Will an old Dropcam work in Home?

bwilbert — Tue, 27 Dec 2022 15:06:20 GMT

Thanks but I got it all straightened out. The old Dropcam migrated over into Home.

Re: Will an old Dropcam work in Home?

janthadeus — Wed, 28 Dec 2022 01:00:48 GMT

Hey bwilbert,

Woohoo — sounds great! As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Thanks for the help here, Emerson.

Best,