topic Re: Nest cam video history in Cameras and Doorbells

Nest cam video history

Jamesielliott — Fri, 06 Jan 2023 04:00:57 GMT

Hi - my nest cam video history only seems to go back a few hours and it progressively deletes as new events are recorded. I have on camera on the front door. How do I retain video history for longer so I can see the last few days?

thanks. James.

Re: Nest cam video history

MarieF3 — Fri, 06 Jan 2023 13:56:19 GMT

I am also having the same issue and would like to know how to look at footage from the previous day.

Re: Nest cam video history

MplsCustomer — Fri, 06 Jan 2023 20:19:18 GMT

Do you have a Nest Aware subscription, or are you relying on the free event video history, which only covers events that occurred in the most recent 3 hours?

https://support.google.com/googlenest/answer/9681538?hl=en

Re: Nest cam video history

Jamesielliott — Sun, 08 Jan 2023 09:27:28 GMT

Thanks

Re: Nest cam video history

aatienza — Tue, 10 Jan 2023 02:33:28 GMT

Hey folks,

Checking in — we hope you've got the answer you're looking for. Let us know if you have more questions in mind.

I appreciate the help, MplsCustomer.

Thanks,

Archie

Re: Nest cam video history

aatienza — Fri, 13 Jan 2023 06:40:18 GMT

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

Re: Nest cam video history

Jamesielliott — Sat, 14 Jan 2023 00:22:03 GMT

Thanks - I was disappointed to to hear I could only see 3 hrs of history without paying a subscription ( not clear when purchasing) but it’s evidently my only option so I have gone ahead and subscribed. No further help needed!

Re: Nest cam video history

aatienza — Sat, 14 Jan 2023 06:23:15 GMT

Hey Jamesielliott,

We understand. Let us know if you have other questions as I'll be locking the thread after 24 hours.

Thanks,

Archie