topic Re: google nest cam v2 not connecting to new wifi in Cameras and Doorbells

google nest cam v2 not connecting to new wifi

Vladimir82 — Sun, 08 Jan 2023 09:07:13 GMT

Hi, I got a new router set up a new wifi at home, removed nest cam V2 from home app as I read in instructions. Now when I try adding it, the cam is not found... If I check routers theter app I can see that the cam is not connected to WIFI... The light on cam is green. I guess the cam is somehow still "connected" to old wifi... I then switched off new router, setup old wifi just as it was before and still no success... How can I fix this?

Re: google nest cam v2 not connecting to new wifi

David_K — Sun, 08 Jan 2023 15:19:06 GMT

Sounds like you've already tried the right steps. I'd recommend a factory reset.

Restart or factory reset Nest camera or doorbell - Google Nest Help

Re: google nest cam v2 not connecting to new wifi

Vladimir82 — Sun, 08 Jan 2023 15:22:24 GMT

Hi. Tnx but how to perform factory reset on a cam v2? There is no button for that and I don’t see the cam in app anymore

Re: google nest cam v2 not connecting to new wifi

David_K — Sun, 08 Jan 2023 15:25:59 GMT

Scroll down to the bottom of that article. It has instructions for each model of Nest camera.

Re: google nest cam v2 not connecting to new wifi

Vladimir82 — Sun, 08 Jan 2023 17:33:36 GMT

hi again 🙂 I’ve read this article over and over before posting here as well… the problem is V2 doesn’t have reset button and everything I should do in app I already did… and now I don’t see the cam in app…

Re: google nest cam v2 not connecting to new wifi

David_K — Sun, 08 Jan 2023 17:37:24 GMT

By V2 do you mean Nest Doorbell 2nd gen (wired)?

Re: google nest cam v2 not connecting to new wifi

Vladimir82 — Sun, 08 Jan 2023 17:40:38 GMT

Oh sorry no, nest cam indoor wired v2

Re: google nest cam v2 not connecting to new wifi

Vladimir82 — Sun, 08 Jan 2023 17:41:12 GMT

Sorry, I edited answer it’s not doorbell it is camera

Re: google nest cam v2 not connecting to new wifi

David_K — Sun, 08 Jan 2023 17:43:11 GMT

No worries! So that would be Nest Cam (wired), at the top of the list of models?

Re: google nest cam v2 not connecting to new wifi

Vladimir82 — Sun, 08 Jan 2023 17:45:21 GMT

Nope, that’s the first version, version 2 doesn’t have reset button

Re: google nest cam v2 not connecting to new wifi

David_K — Sun, 08 Jan 2023 17:51:15 GMT

It sounds likely then you have one of the original Nest Cam Indoor, not to be confused with Nest Cam IQ Indoor. Removing it from the app should have reset the camera. Apologies for the confusion!

For setup, are you using the Nest app? Do you see an error message or code?

Re: google nest cam v2 not connecting to new wifi

Vladimir82 — Sun, 08 Jan 2023 17:53:08 GMT

Hey! Sorry I feel like a total idiot… I found the reset button… Tnx

Re: google nest cam v2 not connecting to new wifi

Vladimir82 — Sun, 08 Jan 2023 18:39:17 GMT

I found the reset button and i’ve managed to setup the cam successfully. Thank you for support

Re: google nest cam v2 not connecting to new wifi

David_K — Sun, 08 Jan 2023 21:34:40 GMT

Glad to hear that!

Re: google nest cam v2 not connecting to new wifi

Brad — Thu, 12 Jan 2023 22:35:20 GMT

Hi there,

Thank you so much for all your help here, @David_K! I appreciate all that you do for the community. I am just checking in to see how things are going. Please let me know if you need any assistance.

Best regards,

Brad

Re: google nest cam v2 not connecting to new wifi

janthadeus — Tue, 17 Jan 2023 06:23:41 GMT

Hey Vladimir82,

Woohoo! We're glad to hear! It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks for the help, davidking and Brad.

Best,