topic Re: Nest cam recording people event always 10sec? in Cameras and Doorbells

Nest cam recording people event always 10sec?

Rambaitan — Wed, 04 Jan 2023 14:15:21 GMT

I have came across this issue mentioned in the forum but seems that there is no satisfactory answers.

I just bought and installed an Nest cam outdoor. People triggered events are always ~10secs even though the settings for recording have been set much longer.

I am not subscribed to Nest Aware, and would probably not if I'm only getting 10 sec clips.

Anyone managed to get longer recording for people event?

Re: Nest cam recording people event always 10sec?

MplsCustomer — Wed, 04 Jan 2023 15:01:35 GMT

@Rambaitan

We've had a Google Nest Camera (Battery) for 16 months, plugged in with the optional power cable, and we regularly get People events longer than 10 seconds. We have a Nest Aware Plus subscription and have "Maximum event length" set for 3 minutes.

Re: Nest cam recording people event always 10sec?

Guido1967 — Fri, 06 Jan 2023 12:43:47 GMT

Hello, please can you tell me, is it possible to show 24/7 recordings with the nest cam outdoor connected with the power cable and a nest subscription?

Thanks in advantage.

Re: Nest cam recording people event always 10sec?

MplsCustomer — Fri, 06 Jan 2023 20:19:05 GMT

@Guido1967

Yes. We have the Google Nest Camera (Battery) plugged in with the optional power cable, and a Nest Aware Plus subscription, and we get 24/7 recordings.

Re: Nest cam recording people event always 10sec?

EmersonB — Fri, 06 Jan 2023 23:02:50 GMT

Hi everyone,

@Rambaitan thanks for posting here in the community. Under the video settings of your Nest Camera, you can select the maximum length for event video recordings. If possible, could you share with us the screenshot of your video settings?

@Guido1967 in addition to what MplsCustomer has shared, you may hit this link for more information.

Looking forward to your response.

I appreciate the help, MplsCustomer.

Regards,

Emerson

Re: Nest cam recording people event always 10sec?

janthadeus — Tue, 10 Jan 2023 06:02:44 GMT

Hey folks,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help here, MplsCustomer and Emerson.

Thanks,

Re: Nest cam recording people event always 10sec?

janthadeus — Wed, 11 Jan 2023 06:22:07 GMT

Hi there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Best,