topic Re: Connecting new Google Doorbell to Nest App in Cameras and Doorbells

Connecting new Google Doorbell to Nest App

Tom15 — Fri, 06 Jan 2023 19:39:36 GMT

Having difficulty adding Google doorbell to Nest app. It is showing on google home however I can not add to Nest app.

If I select add new device on Nest, it brings me to google home, then what. "+" is for a new device and it is already set up. Just want it added to Nest app.

Re: Connecting new Google Doorbell to Nest App

David_K — Fri, 06 Jan 2023 19:54:08 GMT

Nest Doorbell (battery) and Nest Doorbell (wired, 2nd gen) are setup, managed, and designed exclusively for the Google Home app. You don't need to and can't add them to the Nest app.

You can also view your doorbell online at https://home.google.com.

Re: Connecting new Google Doorbell to Nest App

Brad — Tue, 10 Jan 2023 18:07:32 GMT

Hi there,

Thank you for your feedback on this, I fully understand the frustrations of not having your new Nest cams in the Nest app like you may be used too. However, you can now use the Google Home web app to view your cameras and doorbells.

The new Nest cameras and doorbell are exclusive to the home app because we wanted to create an integrated experience with your speakers and displays. A Nest Aware subscription applies to all of your cameras, speakers, and displays in the same home structure. Thank you for your continued patience, and support.

Best regards,

Brad

Re: Connecting new Google Doorbell to Nest App

Brad — Fri, 13 Jan 2023 18:29:54 GMT

Hi there,

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.

Best regards,

Brad

Re: Connecting new Google Doorbell to Nest App

EmersonB — Tue, 17 Jan 2023 15:42:32 GMT

Hello everyone,

@Tom15 just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

I appreciate the help, Brad and davidking.

Thanks,
Emerson

Re: Connecting new Google Doorbell to Nest App

Patryk83 — Sat, 22 Jul 2023 23:39:59 GMT

Google home app interface is terrible and poorly looking app , bought my nest video doorbell few days ago is a good device but need also a good interface app , seriously thinking about returning

Re: Connecting new Google Doorbell to Nest App

EdmondB — Wed, 26 Jul 2023 20:57:25 GMT

Hello Tom15,

I’m sorry for the trouble this has caused you. Let me help you out. If you’re using a Nest Doorbell battery or 2nd Gen Nest doorbell wired, they can only be set up and accessed through the Google Home app. Check out this link for technical specifications.

@atryk83, I'd suggest you send feedback using this link to let our team know about your concern.This is the best way to let them know about making some changes to the Google Home app.

Let me know if you have additional questions.

Best,
Edmond

Re: Connecting new Google Doorbell to Nest App

zoeuvre — Sat, 29 Jul 2023 21:02:10 GMT

Hi folks,

@Patryk83, I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.

Thanks,

Zoe

Re: Connecting new Google Doorbell to Nest App

Jenelyn_O — Mon, 31 Jul 2023 18:37:08 GMT

Hi there,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

I appreciate the help, Edmond and Zoe.

Regards,

Jenelyn