topic Re: Can no longer see older cameras in google home in Cameras and Doorbells

Can no longer see older cameras in google home

Asuwsh4 — Wed, 11 Jan 2023 01:01:56 GMT

Today when I went to see my cameras in the Google Home app, I only see the newer cameras. The 3 older ones only show a black screen. I know they are working because I can see the history screenshot that is current. What gives?

Re: Can no longer see older cameras in google home

EmersonB — Wed, 18 Jan 2023 14:55:09 GMT

Hello Asuwsh4,

Thanks for reaching out here in the Community. Let's go ahead and see what we can do here. To confirm, what is the light status of your old Nest Cameras? Were you able to see their status through the Nest app? Were there any recent changes in your WiFi router settings? Try restarting your old Nest Cameras, Wifi router and your mobile phone. Hit this link for more information.

Looking forward to your response.

Best,
Emerson

Re: Can no longer see older cameras in google home

Brad — Mon, 23 Jan 2023 19:45:38 GMT

Hi there,

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.

Best regards,

Brad

Re: Can no longer see older cameras in google home

Brad — Tue, 24 Jan 2023 19:47:12 GMT

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad