topic Re: Nest doorbell battery subscription? in Cameras and Doorbells

Nest doorbell battery subscription?

luv2fitefire — Tue, 24 Jan 2023 21:34:39 GMT

So I bought the wireless/wired option Nest doorbell. I use it wirelessly. It only saves video for 3 hours. Can I purchase a subscription so I can save and review videos from previous days? Or do I have to have the hard wired only doorbell? Any help would be appreciated

Re: Nest doorbell battery subscription?

MplsCustomer — Wed, 25 Jan 2023 17:33:57 GMT

@luv2fitefire

The Help page below explains what you get with each type of subscription on each camera. Subscriptions start when you purchase them. With the battery doorbell (wired or not), you can only get event video history; you cannot get 24/7 video history.

https://support.google.com/googlenest/answer/9681538?hl=en

Re: Nest doorbell battery subscription?

EmersonB — Sat, 28 Jan 2023 23:06:09 GMT

Hello everyone,

@luv2fitefire thanks for posting here in the Community. How's it going with your Nest Doorbell? Were you able to read the information and check the link that MplsCustomer has shared? In case you have an update, you know where to find us.

I appreciate the response, MplsCustomer.

Regards,

Emerson

Re: Nest doorbell battery subscription?

janthadeus — Wed, 01 Feb 2023 06:30:48 GMT

Hey luv2fitefire,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help, MplsCustomer and Emerson.

Thanks,

Re: Nest doorbell battery subscription?

janthadeus — Sat, 04 Feb 2023 22:09:13 GMT

Hi there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Best,