topic Replacement wireless magnetic mount? in Cameras and Doorbells

Replacement wireless magnetic mount?

stanifer2023 — Mon, 30 Jan 2023 18:18:33 GMT

I managed to misplace my mount for the wireless outdoor camera. Is there a way to get a replacement?

Thanks!

Re: Replacement wireless magnetic mount?

Brad — Mon, 30 Jan 2023 18:21:46 GMT

Hey there,

Sorry to hear you're experiencing this, I can imagine this has been stressful for you. Please fill out this form, and a higher tier of support will reach out to you with next steps. As a side note; we unfortunately do not offer replacements for parts. If your device is no longer under warranty, we aren't able to offer a replacement, We're sorry for the inconvenience.

Best regards,
Brad

Re: Replacement wireless magnetic mount?

Brad — Thu, 02 Feb 2023 18:52:24 GMT

Hi there,

Just checking in to see if you have had the chance to fill out the form I sent. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.

Best regards,

Brad

Re: Replacement wireless magnetic mount?

Brad — Fri, 03 Feb 2023 18:56:37 GMT

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad