topic Re: Consistent Live Video in Cameras and Doorbells

Consistent Live Video

Sillyviet — Sat, 28 Jan 2023 12:44:52 GMT

I purchased 2 - 2 pack outdoor cameras (battery), but only 1 pack will stay on Live Video when on the Home app. I didn't change any settings, just added all cameras, but only 2 will stay on Live Video without me having to constantly click Live Video. How do I make the 2 cameras to stay on Live Video?

Re: Consistent Live Video

MplsCustomer — Sat, 28 Jan 2023 15:30:39 GMT

@Sillyviet

We've had a Google Nest Camera (Battery) for almost 17 months now; it is plugged in with the optional power cable and is "Live" all the time. If we unplug it, it goes into "Idle" mode until we click "Live video".

Re: Consistent Live Video

janthadeus — Wed, 01 Feb 2023 00:38:51 GMT

Hi folks,

Thanks for sharing that with us, @MplsCustomer.

@Sillyviet, Nest Camera (battery) will go into idle mode whenever it's running on battery. To stream live video in this case, you'll first need to tap "Live video" for your camera in the Google Home app. If Nest Camera (battery) is wired, the live video will stream without needing to tap the option.

Thanks,

Re: Consistent Live Video

aatienza — Sat, 04 Feb 2023 03:16:10 GMT

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help, JT.

Thanks,

Archie

Re: Consistent Live Video

janthadeus — Sun, 05 Feb 2023 23:56:06 GMT

Hi there,

Just checking in to make sure that you saw my response. I'll be locking this thread if I won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,