topic Purchasing New Wire Extender in Cameras and Doorbells

Purchasing New Wire Extender

MCB79 — Thu, 02 Feb 2023 17:22:27 GMT

Hi there,

Is it possible to purchase additional wire extenders for the Google Nest 2nd Gen Wired Doorbell. We managed to snap one during attempted installation:/

Any assistance is appreciated!

Re: Purchasing New Wire Extender

Brad — Thu, 02 Feb 2023 17:29:07 GMT

Hey there,

I can imagine this has been stressful for you, but we unfortunately do not offer replacements for parts. If you wish to discuss this further with support to see what your options are, please fill out this form, and support will reach out to you once the form is completed.

Best regards,
Brad

Re: Purchasing New Wire Extender

MCB79 — Thu, 02 Feb 2023 17:54:04 GMT

Ok. Thanks for the quick reply! We’ll figure it out.

Re: Purchasing New Wire Extender

Brad — Thu, 02 Feb 2023 17:56:30 GMT

@MCB79

My pleasure. Please let me know if you have any questions, but once filled out, you should hear back from them soon.

Best regards,

Brad

Re: Purchasing New Wire Extender

Brad — Mon, 06 Feb 2023 18:14:06 GMT

Hi there,

Just checking in to see if you have had the chance to fill out the form I sent. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.

Best regards,

Brad

Re: Purchasing New Wire Extender

Brad — Wed, 08 Feb 2023 17:20:33 GMT

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad