topic Re: Trouble connecting with nest hello in Cameras and Doorbells

Trouble connecting with nest hello

Tor — Mon, 11 Oct 2021 13:36:34 GMT

Just got a new hello camera after trouble with the old, this was just black. No lights. When connecting the new hello it worked for few days, then lost connection. The only I can get is green blinking light and nothing is else has changed, with wiring or other. Tried factory reset and delete nest app. Then reconnected without luck. Still the green blinking light.

Re: Trouble connecting with nest hello

Brad — Thu, 21 Oct 2021 22:29:16 GMT

Hi there,

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be. I just wanted to make sure that your issue is addressed.

Do you still need help with this issue?
What other troubleshooting steps have you done thus far?

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Trouble connecting with nest hello

Brad — Wed, 27 Oct 2021 19:07:15 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,

Brad.

Re: Trouble connecting with nest hello

Brad — Thu, 28 Oct 2021 21:20:09 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.