topic Re: How to get a notification when camera manually turned off in Cameras and Doorbells

How to get a notification when camera manually turned off

Greeble — Mon, 06 Feb 2023 08:37:49 GMT

I want to receive a notice when the camera is manually turned off (told to stop monitoring/recording). How do I do that?

Re: How to get a notification when camera manually turned off

MplsCustomer — Mon, 06 Feb 2023 15:10:10 GMT

@Greeble

The only one of our cameras that does this is the one on the Nest Hub Max when we turn it on and off from the Hub's screen.

Re: How to get a notification when camera manually turned off

Greeble — Mon, 06 Feb 2023 17:19:06 GMT

Is it possible to get this feature added? We have 3 users on our system. If one person turns it off, we want a notification so we know to turn it back on if that person forgets to do so. It's not really a security camera if you don't get alerted when it's turned off.

Alternatively, is there any way to separate people with access into users, who can only view the camera and its history, and admins, who can adjust settings and turn the cameras on and off?

Re: How to get a notification when camera manually turned off

MplsCustomer — Mon, 06 Feb 2023 17:24:50 GMT

@Greeble

I'm just another Google Nest customer.

Google Nest will probably ask you to submit your suggestions as feedback, either on a Nest Hub by going to Settings | Device information | Send feedback or in the Google Home app by selecting your device, then Settings | More (the 3 dots) | Feedback. I don't know what happens to that feedback.

Re: How to get a notification when camera manually turned off

aatienza — Sat, 11 Feb 2023 00:58:25 GMT

Hey Greeble,

We hear you. Our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep your eye on the Google Nest Community page https://goo.gle/2JvnMRy for any updates. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Check out this link on how to file feedback.

I appreciate the help, MplsCustomer.

Thanks,

Archie