topic Re: Nest 2nd Gen Camera - Stuck in "Finishing Up" in Cameras and Doorbells

Nest 2nd Gen Camera - Stuck in "Finishing Up"

S_VAL — Thu, 02 Feb 2023 15:22:19 GMT

Stuck in "Finishing Up" stage. Tried everything. What gives? This sucks.

Reset the camera.
Reset the router.
Forgot and re-added.
Restarted device.

Seems to be an iOS issue and is incredibly frustrating.

Re: Nest 2nd Gen Camera - Stuck in "Finishing Up"

Brad — Mon, 06 Feb 2023 18:11:36 GMT

Hi there,

I can imagine it has been an inconvenience, and I would love to look into this further for you. Try to install the device with another device, even your desktop PC, you can add it in the Google Home Web application. Please let me know if you still need assistance.

Best regards,
Brad

Re: Nest 2nd Gen Camera - Stuck in "Finishing Up"

Brad — Thu, 09 Feb 2023 18:13:24 GMT

Hi there,

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.

Best regards,

Brad

Re: Nest 2nd Gen Camera - Stuck in "Finishing Up"

Brad — Fri, 10 Feb 2023 18:26:01 GMT

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad

Re: Nest 2nd Gen Camera - Stuck in "Finishing Up"

S_VAL — Fri, 10 Feb 2023 18:30:03 GMT

Yup. Tired all this. Also impossible to identify camera when plugged into Mac/iOS. I’ve read to download an android emulator. Which is ridiculous. I’ve returned the thing and am going with another brand.

Consumers, we have choices. Don’t forget that. We shouldn’t need to buy a new device or download an emulator in order to setup a camera that’s touted as a simple and easy smart home solution.

✌🏽

Re: Nest 2nd Gen Camera - Stuck in "Finishing Up"

Brad — Fri, 10 Feb 2023 18:48:48 GMT

@S_VAL

Thank you for the feedback. Please feel free to share your experience in the app. Again, we'll be locking this thread in 24 hours.

Best regards,

Brad