topic Re: I do not get notification when somebody crosses my cameras in Cameras and Doorbells

I do not get notification when somebody crosses my cameras

fb1340hd — Wed, 27 Oct 2021 20:20:30 GMT

I don’t get any notification and somebody walks into the viewing area no sound

Re: I do not get notification when somebody crosses my cameras

pjglad — Thu, 28 Oct 2021 17:38:31 GMT

Same here

Re: I do not get notification when somebody crosses my cameras

GarrettDS — Thu, 11 Nov 2021 21:09:26 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating this issue must be, but I wanted to make sure that it was addressed.

I would suggest that check out this article which is a troubleshooting guide for notifications on your camera.

Please let me know if you need further assistance.

Best Regards,

Garrett DS

Re: I do not get notification when somebody crosses my cameras

Brad — Mon, 15 Nov 2021 21:53:09 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,

Brad.

Re: I do not get notification when somebody crosses my cameras

Brad — Wed, 17 Nov 2021 23:33:21 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.