topic Re: Google camera not showing time stamp on exported video in Cameras and Doorbells

Google camera not showing time stamp on exported video

dtenberge — Thu, 16 Feb 2023 07:14:15 GMT

I have exported camera footage using the google home app on my iphone. I am unable to see the video time stamp. On my previous "nest" camera I am able to. Not sure why the newer Google camera is unable. Any help or suggestions would be appreciated. Thank you,

Re: Google camera not showing time stamp on exported video

MplsCustomer — Thu, 16 Feb 2023 18:03:46 GMT

@dtenberge

Unfortunately, Google Nest does not provide timestamps on the Google Nest cameras and doorbells released since Sept. 2021 that work only in the Google Home app:

"Timestamps are only available for cameras set up with the Nest app, this feature isn’t available in the Home app."

https://support.google.com/googlenest/answer/9220856?hl=en

Re: Google camera not showing time stamp on exported video

dtenberge — Thu, 16 Feb 2023 20:49:28 GMT

Thank you for the confirmation. Had I know this limitation I would have not purchased them.

Re: Google camera not showing time stamp on exported video

Brad — Mon, 20 Feb 2023 18:10:07 GMT

Hi there,

Thank you for sharing that information, MplsCustomer. It is correct, timestamps are not available for the newer cameras that have been released within the last year or so. Please let me know if you need further assistance.

Best regards,

Brad

Re: Google camera not showing time stamp on exported video

Brad — Thu, 23 Feb 2023 18:20:24 GMT

Hi there,

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.

Best regards,

Brad

Re: Google camera not showing time stamp on exported video

Brad — Fri, 24 Feb 2023 18:43:33 GMT

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad