topic Re: New to the Nest in Cameras and Doorbells

New to the Nest

BearLake21 — Fri, 29 Oct 2021 01:22:52 GMT

I have 2 cameras. One at the front door and one in the back for the pool. I signed up for Nest Aware Plus. But it looks like I'm only getting video recordings for the front camera and not the back. Is a second subscription needed? I'm new so if you can point me in the right direction, I'd appreciate it.

Re: New to the Nest

Ashepherdson — Fri, 29 Oct 2021 02:12:04 GMT

If your on the current nest aware plan then you only need one plan for your household.

https://store.google.com/ca/product/nest_aware?hl=en-GB

Older plans did require individual subscriptions per device , but they phased those out a while back, unless you still have yours .

Re: New to the Nest

BearLake21 — Sun, 31 Oct 2021 19:28:58 GMT

Thank you so much!!

Re: New to the Nest

Brad — Mon, 01 Nov 2021 19:13:30 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,

Brad.

Re: New to the Nest

BearLake21 — Mon, 01 Nov 2021 19:15:14 GMT

Hi!! I was able to get my answer!! Thank you!

Re: New to the Nest

Eric_B — Wed, 17 Nov 2021 18:49:36 GMT

BearLake21,

I'm so glad to hear it!

Thank you Ashepherdson for your help in resolving this issue.

Since the matter has been resolved, I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day!

Eric