topic Re: No notification sound - nest doorbell wired in Cameras and Doorbells

No notification sound - nest doorbell wired

tkzz — Mon, 27 Feb 2023 01:51:45 GMT

I just installed a Nest doorbell (wired) 2nd gen. Everything works except no notification sound. I am missing the notifications because they are silent. This is defeating the purpose of the device. I have “Sounds” turned on in settings.

Re: No notification sound - nest doorbell wired

Brad — Thu, 02 Mar 2023 18:19:13 GMT

Hi there,

Thanks for bringing up the concern you're having. I'd love to look into this for you. This is an intended function, as there is no audible sound for notifications for the newer devices. You can set up Visitor Announcements to go over a smark speaker or display if you wish. You can find out more here.

Best regards,
Brad

Re: No notification sound - nest doorbell wired

tkzz — Thu, 02 Mar 2023 18:44:11 GMT

Brad I am confused now because I actually DO get notification sounds .... sometimes! It's the default iOS alert sound.

Re: No notification sound - nest doorbell wired

Brad — Fri, 03 Mar 2023 16:37:11 GMT

@tkzz

You may get a sound, but it is more of a chime. I thought you were asking something else. My mistake, but please let me know if you need further assistance.

Best regards,

Brad

Re: No notification sound - nest doorbell wired

tkzz — Fri, 03 Mar 2023 16:46:54 GMT

Ok.

I would like to request the ability to change the sound to a different one. For reference, check the WhatsApp Notifications settings. There is an option to select a notification sound from the iOS list of available sounds. This way I could have an audible way to identify that the notification is coming from Nest and not something else/generic.

Re: No notification sound - nest doorbell wired

Brad — Fri, 03 Mar 2023 16:49:09 GMT

@tkzz

There is no such option, i'm afraid. You are welcome to share your experience in the app so your request goes to our engineers and developers.

Best regards,

Brad

Re: No notification sound - nest doorbell wired

Brad — Mon, 06 Mar 2023 18:18:41 GMT

Hi there,

Let me know if you need anything from me, but I am just seeing how the conversation is going. We'll leave this thread open for a little longer for follow-up questions and concerns.

Best regards,

Brad

Re: No notification sound - nest doorbell wired

tkzz — Mon, 06 Mar 2023 19:32:34 GMT

Thanks Brad. I've submitted my feedback. Hopefully this feature can be added.

Re: No notification sound - nest doorbell wired

Brad — Tue, 07 Mar 2023 16:31:49 GMT

@tkzz

Thank you for sharing your Feature Request with us. We’re always looking for ways to improve, and appreciate your feedback. You can send it at any time using your devices by saying, "Hey Google, send feedback," or by following the steps found here. This thread will remain open for 24 hours for any follow-up questions or concerns.

Best regards,

Brad