topic Re: After Clearing Computer Cache, Can Not Longer See the Two Cameras Previously Defined in Cameras and Doorbells

After Clearing Computer Cache, Can Not Longer See the Two Cameras Previously Defined

MarkFred1 — Fri, 03 Mar 2023 21:59:22 GMT

Like the title says, I cleared the cache on my PC & now I can not longer see the two previously defined cameras when I login Nest. What kind of magic needs to happen ????

Re: After Clearing Computer Cache, Can Not Longer See the Two Cameras Previously Defined

MplsCustomer — Sat, 04 Mar 2023 00:49:38 GMT

@MarkFred1

Are you certain that you are logging into the Google Nest app or Google Home app with the same Google Account you were previously logging in with?

Re: After Clearing Computer Cache, Can Not Longer See the Two Cameras Previously Defined

MarkFred1 — Mon, 06 Mar 2023 19:34:32 GMT

There was some confusion over which of the two accounts I use for stuff like this. Changing to the other account fixed the problem. Thanks.

Re: After Clearing Computer Cache, Can Not Longer See the Two Cameras Previously Defined

janthadeus — Mon, 13 Mar 2023 01:45:49 GMT

Hi folks,

Happy to hear that! I appreciate the gesture. It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks for your help here, MplsCustomer.

Best,