topic Re: Holding a charge for only 8 hours in Cameras and Doorbells

Holding a charge for only 8 hours

Slschuler — Mon, 06 Mar 2023 14:51:27 GMT

My google nest doorbell is only holding a charge for about 8 hours? Why? How do I fix this? The doorbell has only been installed for about a month and the initial charged lasted about 3 weeks. Help?!

Re: Holding a charge for only 8 hours

Spaghetti69 — Mon, 06 Mar 2023 20:19:09 GMT

If it's below 32 degrees out that's probably your problem. If it's not too cold then maybe it's recording a lot of events?

Re: Holding a charge for only 8 hours

Brad — Fri, 10 Mar 2023 16:42:10 GMT

Hi there,

Thank you for your patience, I know that keeping your Nest devices charged is very important, and I would love to help you out. When it comes to keeping your Nest Doorbell (battery) or Nest Cam (battery) up and running, here are some articles and troubleshooting guides for the best charging practices:

This is a great article on general charging times for your devices.
This helpful article tells you how to save the battery with your doorbell or camera.
And this last article, will go over charging expectations when you may live in a cooler/colder environment which will address charging temperatures, etc.

I hope those articles help shed some light on charging and maintaining battery levels of your Nest doorbell or camera. Please let me know if you need further assistance.

Best regards,

Brad

Re: Holding a charge for only 8 hours

Brad — Tue, 14 Mar 2023 15:11:56 GMT

Hi there,

Let me know if you need anything from me, but I am just seeing how the conversation is going. We'll leave this thread open for a little longer for follow-up questions and concerns.

Best regards,

Brad

Re: Holding a charge for only 8 hours

Brad — Wed, 15 Mar 2023 15:14:15 GMT

Hi there,

I wanted to pop in and see how things are going. Please let me know if you still need help. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad