topic Re: Linked Nest Cams in Cameras and Doorbells

Linked Nest Cams

Iamangry11111 — Mon, 18 Oct 2021 15:40:31 GMT

I just got two indoor wired Nest Cam 2s. I had them set up working fine but then I had to create a “New Home” in the Google Home app. I removed all the previous devices before deleting the old home but now when I try to re-add the cameras, I get the message that they are already linked to another account. Any idea on how to unlink it? I don’t see them on my app anymore at all.

Re: Linked Nest Cams

Brad — Fri, 29 Oct 2021 18:27:01 GMT

Hi there,

I apologize for my late response. Thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be. I just wanted to make sure that your issue is addressed.

Do you still need help with this issue?
What other troubleshooting steps have you done thus far?

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Linked Nest Cams

Iamangry11111 — Fri, 29 Oct 2021 19:48:49 GMT

Hi Brad,

I do not need help with the issue. I was able to factory reset the cameras with the reset pin which resolved the linked problem.

Re: Linked Nest Cams

Brad — Fri, 29 Oct 2021 20:24:52 GMT

Hey Folks.

Glad to hear that your issue is no longer. At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.