topic Re: Nest doorbell in Cameras and Doorbells

Nest doorbell

Babygirl120410 — Thu, 02 Mar 2023 19:36:28 GMT

Hello my Nest doorbell records a very short time. Like it recorded at 4:30 am but at 8am it's gone. So it holds like 10 and deltes everything or it's a time thing. My arlo does 5 days. How do I extend the length of time the video is kept?

Re: Nest doorbell

MplsCustomer — Thu, 02 Mar 2023 23:22:55 GMT

@Babygirl120410

If you have one of the 2nd gen Google Nest Doorbells and do NOT have a Nest Aware subscription, then your free event video history is only available for the most recent 3 hours.

https://support.google.com/googlenest/answer/9681538?hl=en

Re: Nest doorbell

janthadeus — Tue, 07 Mar 2023 01:10:06 GMT

Hi folks,

Checking in — I just wanted to make sure if you’ve seen MplsCustomer’s response. Let me know if you need anything else.

I appreciate your help, MplsCustomer.

Thanks,

Re: Nest doorbell

Jake — Fri, 10 Mar 2023 18:21:06 GMT

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Re: Nest doorbell

janthadeus — Sun, 12 Mar 2023 05:57:09 GMT

Hi Babygirl120410,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks for chiming in, Jake.

Best,