topic And my doorbell has started peeling too in Cameras and Doorbells

And my doorbell has started peeling too

Sunpreet — Sat, 30 Oct 2021 13:04:43 GMT

And I am another victim to the poor manufacturing of the Nest Hello doorbell.

My doorbell is under a porch, covered from the rain and no direct sunlight but after 3 years I am now a victim of the peel.

Reached out to Google support and they have said no as I am no longer in warranty, this is not acceptable under consumer law as this product is clearly not fit for purpose.

Re: And my doorbell has started peeling too

31Bravo — Sun, 31 Oct 2021 15:29:01 GMT

I had my Google nest doorbell (wired) for 1 year and 3 days and had the same issues. The edges were lifting a peeling. I contacted them and they sent me a one time replacement. Perfect example of Chinese manufactured products.

Re: And my doorbell has started peeling too

Sunpreet — Mon, 01 Nov 2021 11:02:52 GMT

Case ID [6-6120000031688] if anyone from support bothers looking at this forum.
After my recent incident of being forced to upgrade my nest subscription, and Google not wanting to replace this faulty hardware, I am really thinking twice about my google home devices, chromecast and pixel and replacing it all.
Selling hardware is not where the customer experience should stop, it should be where it starts!

Re: And my doorbell has started peeling too

Brad — Wed, 17 Nov 2021 18:49:12 GMT

Hey there, @Sunpreet.

Thank you for reaching out about this, I am sorry to hear about your negative experience. I definitely understand your frustration.

If you'd like, you can contact the support team again through this contact us form and which will give you the option to communicate via live chat or email.

You can also send in feedback regarding this experience to the team. Thank you for your time.

Best Regards,

Brad.