topic Re: Adding a used camera to my Google Nest account. in Cameras and Doorbells

Adding a used camera to my Google Nest account.

Gijane — Tue, 14 Mar 2023 12:54:50 GMT

Hi there I purchased a property that had a Google nest indoor camera already in the main room. I added that camera to my Google nest account. My concern is that the previous owner of the camera has access to that camera and the speaker. How do I ensure that the camera is not logged into anybody else’s Google nest or Google account?

Re: Adding a used camera to my Google Nest account.

Cathal_S — Tue, 14 Mar 2023 13:41:51 GMT

Hi Gijane,

Only people that are part of your home within the Google Home app will have access to your camera. But you can also factory reset the device and then add it again to your account.

Factory reset:

https://support.google.com/googlenest/answer/9252162

Re: Adding a used camera to my Google Nest account.

EmersonB — Sat, 18 Mar 2023 21:06:12 GMT

Hi everyone,

@Gijane, thanks for posting here in the Community. In addition to what Cathal_S has shared, you'll not be able to link it to your own account if it's still linked with the previous owner's account. So if you're able to link it with your own account without any problem, that means it's not linked with the previous owner's account anymore. Let us know if you have more questions in mind.

I appreciate the help, Cathal_S.

Regards,

Emerson

Re: Adding a used camera to my Google Nest account.

EmersonB — Tue, 21 Mar 2023 21:24:30 GMT

rumHello Gijane,

I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? In case you have an update, we'd be glad to hear from you.

Best,
Emerson

Re: Adding a used camera to my Google Nest account.

EmersonB — Wed, 22 Mar 2023 21:33:02 GMT

Hey Gijane,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Thanks,
Emerson