topic Nest camera ON COMPUTER does not show filters like sound or movement... how to? in Cameras and Doorbells

Nest camera ON COMPUTER does not show filters like sound or movement... how to?

cmcm — Sun, 31 Oct 2021 14:39:42 GMT

The app on the phone has a filter. On the computer I have to physically touch each little dot to see if it's sound or movement. How do I see a filter on the computer? If that's not available.... Nest/Google you need this improvement. There are 30 dots in one night thanks to wind!

Re: Nest camera ON COMPUTER does not show filters like sound or movement... how to?

Brad — Wed, 24 Nov 2021 20:44:49 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Nest camera ON COMPUTER does not show filters like sound or movement... how to?

Brad — Wed, 24 Nov 2021 20:45:00 GMT

Hey there,

I just wanted to jump in real fast and thank you for your feedback. Please feel free to submit your feedback to us. I've put instructions for feedback below.

Open the Google Home app

.
At the top right, tap your account.
Tap Feedback

tap the type of device you'd like to submit feedback for.
To display available emails, in the "From:" section, tap the arrow on the right. Select your email address.
In the feedback summary, write a brief description of your issue.
Be sure to check the box for Screenshot and System logs.
To submit feedback, at the top right corner, tap Send

If you need anything else, please let me know.

Best Regards,

Brad.

Re: Nest camera ON COMPUTER does not show filters like sound or movement... how to?

Brad — Mon, 29 Nov 2021 19:48:56 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.