topic Re: Replacement for Nest Doorbell Wire Connector in Cameras and Doorbells

Replacement for Nest Doorbell Wire Connector

Biil48 — Mon, 03 Apr 2023 15:01:25 GMT

The double wire connector for my nest doorbell broke. I need a replacement. It's only 3 1/2 months old.

Bill

Re: Replacement for Nest Doorbell Wire Connector

MplsCustomer — Mon, 03 Apr 2023 16:56:49 GMT

@Biil48

Since you're within the 1-year warranty, you could try contacting Support for a replacement:

https://support.google.com/googlenest/gethelp

Re: Replacement for Nest Doorbell Wire Connector

Juni — Tue, 11 Apr 2023 03:22:51 GMT

Hi folks,

Oh no! We’re sorry to hear that. Let’s check this out — could you fill out this form and let me know once you’re done?

Thanks for the help here, MplsCustomer.

Regards,

Juni

Re: Replacement for Nest Doorbell Wire Connector

Juni — Fri, 14 Apr 2023 03:38:35 GMT

Hi there,

I wanted to follow up if you are still in need of any help. If so, please fill out the form above.

Thanks,

Juni

Re: Replacement for Nest Doorbell Wire Connector

janthadeus — Tue, 18 Apr 2023 02:26:40 GMT

Hey Biil48,

We got the form you've submitted — thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.

Thanks for the help here, MplsCustomer and Juni!

Best,

Re: Replacement for Nest Doorbell Wire Connector

Biil48 — Tue, 18 Apr 2023 10:10:31 GMT

Thanks very much

Re: Replacement for Nest Doorbell Wire Connector

janthadeus — Wed, 19 Apr 2023 02:05:37 GMT

Hey there,

You’re welcome! I’ve checked your case and it looks like our team is already in touch with you. Please check your email for more information about it.

Thanks,

Re: Replacement for Nest Doorbell Wire Connector

EmersonB — Sat, 22 Apr 2023 18:34:41 GMT

Hello everyone,

@Biil48, we wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

I appreciate the help, MplsCustomer, Juni and JT.

Regards,
Emerson

Re: Replacement for Nest Doorbell Wire Connector

EmersonB — Tue, 25 Apr 2023 14:46:01 GMT

Hey Biil48,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Best,
Emerson

Re: Replacement for Nest Doorbell Wire Connector

Biil48 — Wed, 26 Apr 2023 10:20:30 GMT

Emerson,

Thanks for the update. Apparently I have to return it as you don't have replacement wires? What's the procedure to return it. I already have it dismantled and back in its box.

Bill

Re: Replacement for Nest Doorbell Wire Connector

janthadeus — Thu, 27 Apr 2023 02:59:04 GMT

Hey there,

Let’s check that for you — could you fill out this form and let us know once you’re done?

Thanks for chiming in, Emerson.

Thanks,

Re: Replacement for Nest Doorbell Wire Connector

janthadeus — Sun, 30 Apr 2023 03:41:49 GMT

Hello there,

Best,