topic Re: Lost camera magnet in Cameras and Doorbells

Lost camera magnet

Dante619 — Thu, 06 Apr 2023 01:57:49 GMT

Hi all.

So I recently renovated my home and decided to go fully with Google and Google compatible devices to make a smart home.

After spending thousands I need help getting a replacement magnet for my Google outdoor camera. The magnet was misplaced by one of the contractors so I just need a new magnet.

Thanks in advance

Re: Lost camera magnet

MplsCustomer — Thu, 06 Apr 2023 16:51:33 GMT

@Dante619

Google Nest does not sell any spare parts. However, Google Nest Support (https://support.google.com/googlenest/gethelp) might provide one if you are under the 1-year warranty.

At the end of the thread below, another customer found a 3rd-party source that sells magnets that you might be able to use:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-Outdoor-Magnetic-Base/m-p/26691

Re: Lost camera magnet

EmersonB — Fri, 07 Apr 2023 16:23:54 GMT

Hi everyone,

@Dante619, we'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.

I appreciate the help, MplsCustomer.

Best,
Emerson

Re: Lost camera magnet

Juni — Tue, 11 Apr 2023 02:33:08 GMT

Hi there,

I wanted to follow up if you are still in need of any help. If so, please fill out the form above.

Regards,

Juni

Re: Lost camera magnet

Juni — Fri, 14 Apr 2023 02:56:52 GMT

Hello there,

We haven’t received your form. Kindly fill it out so we can continue with the next step.

Thanks,

Juni

Re: Lost camera magnet

janthadeus — Wed, 19 Apr 2023 00:58:56 GMT

Hey Dante619,

I just wanted to jump in here to make sure that you saw our response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks for the help here, everyone!

Best,