topic The wireless nest doorbell says events are happening outside zone when in fact they are in the zone. in Cameras and Doorbells

The wireless nest doorbell says events are happening outside zone when in fact they are in the zone.

JohnF — Thu, 02 Sep 2021 18:26:26 GMT

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Original poster: Mark 7692

Nest doorbell is not sending me notifications when people approach the door. When I view event history it says event is outside of zone when in fact it is inside of zone. Has anyone else had this issue?

Re: The wireless nest doorbell says events are happening outside zone when in fact they are in th...

Brad — Wed, 15 Sep 2021 22:38:58 GMT

Hi there,

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed.

Do you still need help with this issue?
What troubleshooting steps have you done thus far?
Have you tried to restart your camera?

Please let me know if you need further assistance.

Best Regards,

Brad.