topic Re: Camera off and Clock keeps popping up in Cameras and Doorbells

Camera off and Clock keeps popping up

precisionbrown — Sat, 08 Apr 2023 15:14:45 GMT

my screen camera shuts off and the clocks come off. Not one clock but two!

I tried rebooting it and tried talking to

google with no success. I don’t like calling because of the wait time but I had to being a new user

Re: Camera off and Clock keeps popping up

MplsCustomer — Sat, 08 Apr 2023 15:40:25 GMT

@precisionbrown

What Google Nest devices are you talking about? Your post says "Nest Cam Indoor". And what exactly is happening?

Re: Camera off and Clock keeps popping up

precisionbrown — Sat, 08 Apr 2023 15:41:49 GMT

the indoor screening. The camera views. It goes to 2 different clocks

Re: Camera off and Clock keeps popping up

MplsCustomer — Sat, 08 Apr 2023 15:44:57 GMT

@precisionbrown

I'm sorry. I'm just another Google Nest customer, but I don't know what Google Nest devices you're having problems with, or what you mean by "indoor screening", "camera views", or "2 different clocks".

Re: Camera off and Clock keeps popping up

precisionbrown — Sat, 08 Apr 2023 15:48:08 GMT

the indoor screening that shows camera views and clocks. The google thing. Not the security screen. There’s only 2 different options. The one you physically have to hit your code and the camera video screen. I’ve only had ADT for two days 😆

Re: Camera off and Clock keeps popping up

MplsCustomer — Sat, 08 Apr 2023 15:54:36 GMT

@precisionbrown

I think I just need to drop out of this discussion. I don't use ADT and do not really know what you mean by "the indoor screening that shows camera views and clocks".

I don't have any contact info for ADT. To contact Google Nest Support, you need to start with the link below. On the "Resources" page, do not select any of the help topics; just select "Next step" to get to the contacts option (phone or chat). The current phone wait time is less than 1 minute, and the chat wait time is less than 10 minutes

https://support.google.com/googlenest/gethelp

Re: Camera off and Clock keeps popping up

EmersonB — Sat, 22 Apr 2023 18:27:09 GMT

Hello everyone,

@precisionbrown, thanks for reaching out here in the Community. To know more about this issue, I'd like to ask, are you referring to the Google Nest display? The one with the screen where you can live stream your Nest Camera via voice command. Here's the link to see the Google Nest display that I'm referring to. Let us know your update here.

I appreciate the help, MplsCustomer.

Best,

Emerson

Re: Camera off and Clock keeps popping up

EmersonB — Tue, 25 Apr 2023 18:35:34 GMT

Hi precisionbrown,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,
Emerson

Re: Camera off and Clock keeps popping up

EmersonB — Wed, 26 Apr 2023 20:14:10 GMT

Hey precisionbrown,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Thanks,
Emerson