topic Re: Need assistance for a variety of camera issues in Cameras and Doorbells

Need assistance for a variety of camera issues

SP2023 — Tue, 25 Apr 2023 20:20:07 GMT

Is there a phone number I can call to speak to an associate? I have a variety of issues and I feel I can explain more succinctly via phone call. Thanks!

Re: Need assistance for a variety of camera issues

MplsCustomer — Tue, 25 Apr 2023 22:18:20 GMT

@SP2023

To contact Support, you have to start with the link below. On the "Resources" page, don't click on any of the help topics; just click "Next step" to get to the page with contact options.

https://support.google.com/googlenest/gethelp

Re: Need assistance for a variety of camera issues

Anonymous — Tue, 25 Apr 2023 23:48:23 GMT

I think from memory theres a number in the camera box somewhere on the paperwork that comes with the cameras. Im pretty sure on that because i was surprised it was even there.

Re: Need assistance for a variety of camera issues

Jeff — Fri, 28 Apr 2023 16:07:57 GMT

Hi SP2023,

I just wanted to jump in real fast to see if you saw the replies here and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

Re: Need assistance for a variety of camera issues

Jeff — Mon, 01 May 2023 17:07:42 GMT

Hey again SP2023,

I just wanted to follow up once more to see if you were still needing some help here. If so, just let us know.

Thanks,
Jeff

Re: Need assistance for a variety of camera issues

Jeff — Tue, 02 May 2023 17:31:30 GMT

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Jeff