topic Re: Security cameras dropping connection in Cameras and Doorbells

Security cameras dropping connection

Iamnotbubba — Mon, 08 May 2023 19:50:33 GMT

My cameras keep dropping connection. This weekend it was especially bad. Seemed like every 5 minutes the connection to the WiFi would drop for an unknown about of time.

I've gone through all the troubleshooting steps sorry of a factory reset. Any ideas to resolve this would be super helpful

Re: Security cameras dropping connection

Anonymous — Tue, 09 May 2023 07:20:41 GMT

Mine have done the same for over a year unfortunately it just seems to be the way they are. Here's hoping an update might fix the problem one day.

Re: Security cameras dropping connection

Iamnotbubba — Tue, 09 May 2023 13:19:56 GMT

It's good to know that I'm not alone in this. Thank you for your reply.

Re: Security cameras dropping connection

gilleslibre — Tue, 09 May 2023 21:03:00 GMT

I had the same problem with one of my five cameras which was furthest from my router. I added a wifi extender and the problem was resolved.

Re: Security cameras dropping connection

Anonymous — Thu, 11 May 2023 11:09:13 GMT

You're lucky mine can sit next to the router and still drop out.

Re: Security cameras dropping connection

gilleslibre — Thu, 11 May 2023 12:42:59 GMT

This is quite a mystery!

Re: Security cameras dropping connection

EdmondB — Thu, 22 Jun 2023 00:39:23 GMT

Hello folks,

I'd like to jump in here and check if you've seen gilleslibre response. Let us know if you need more help by replying to this thread.

I appreciate the help, @gilleslibre.

Thanks,
EdmondB

Re: Security cameras dropping connection

Lance_L — Mon, 26 Jun 2023 01:22:44 GMT

Hello everyone,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Best,

Lance