topic Re: No QR Code & No Serial for Google Nest Floodlight Camera in Cameras and Doorbells

No QR Code & No Serial for Google Nest Floodlight Camera

tekton23 — Tue, 18 Apr 2023 14:18:30 GMT

Hi,

Very stuck as our builders installed two floodlight cams and left the QR code for one, but not the other! It looks like they peeled it off and lost it. I have been up a ladder to look for the serial code, but there was no sign of it. I don't understand why the serial code is not visible, as surely this can't be peeled or rubbed off?

What can I do? How else can this be installed on the Google Home app?

Thanks,

T23

Re: No QR Code & No Serial for Google Nest Floodlight Camera

tekton23 — Tue, 18 Apr 2023 14:21:16 GMT

Ah, think I have just found the answer. I need to go back up the ladder, with an allen key and unscrew the cable connector base on the bottom of the camera unit, to reveal the S/N code.

Re: No QR Code & No Serial for Google Nest Floodlight Camera

MplsCustomer — Tue, 18 Apr 2023 15:09:58 GMT

@tekton23

You want to use the 6-character Setup Code (https://support.google.com/googlenest/answer/11003780). It's not quite as big as shown in the screen capture below:

Re: No QR Code & No Serial for Google Nest Floodlight Camera

janthadeus — Mon, 08 May 2023 06:40:50 GMT

Hi folks,

Checking in — I just wanted to make sure if you’ve seen MplsCustomer’s response. Let me know if you have further questions.

I appreciate your help, MplsCustomer!

Thanks,

Re: No QR Code & No Serial for Google Nest Floodlight Camera

janthadeus — Thu, 11 May 2023 06:43:26 GMT

Hey tekton23,

It's me again. I want to check if you still need help. Don't hesitate to reach back if you do.

Regards,

Re: No QR Code & No Serial for Google Nest Floodlight Camera

Juni — Sat, 13 May 2023 03:18:33 GMT

Hi there,

Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

Juni