topic Re: Nest indoor camera in Cameras and Doorbells

Nest indoor camera

Kinda — Sat, 06 May 2023 16:23:10 GMT

I am receiving notifications of motion but when I click on them to view, I get a message that says the video was deleted or no longer available. I had a lot of notifications. What is going on? Haven’t had any connection issues since I switched to Verizon.

Re: Nest indoor camera

MplsCustomer — Sat, 06 May 2023 22:17:03 GMT

@Kinda

This should only happen if you do NOT have a Nest Aware subscription and either have an older camera that provides still photos for the most 3 recent hours without a subscription, or a newer camera that provides event video history for the most recent 3 hours without a subscription.

Re: Nest indoor camera

Anonymous — Sun, 07 May 2023 03:36:53 GMT

Dont expect an answer from Google support they have no idea about anything except how to blame everything else other than their own dodgy products.

Re: Nest indoor camera

colgbo — Mon, 08 May 2023 10:49:26 GMT

The same thing happens to me occassionally and I have a Nest Aware subscription. The Google Nest cameras are not nearly of the same quality as the older Nest cams.

Re: Nest indoor camera

Kinda — Tue, 09 May 2023 14:26:09 GMT

I don’t think there was an option to buy older camera. But this is redundant of security.

Re: Nest indoor camera

Kinda — Tue, 09 May 2023 14:31:05 GMT

That’s nonsense. Because it’s saved footage for 24/7 hours.

Re: Nest indoor camera

MplsCustomer — Tue, 09 May 2023 14:36:35 GMT

@Kinda

You can check whether your Nest Aware Plus (24/7) subscription is active here:

https://store.google.com/subscriptions

This is what you get for each subscription level on each camera:

https://support.google.com/googlenest/answer/9681538

Perhaps you're having problems accessing video history that other customers have also reported. You could try contacting Support:

https://support.google.com/googlenest/gethelp

Re: Nest indoor camera

janthadeus — Wed, 10 May 2023 03:31:57 GMT

Hi folks,

Checking in — I just wanted to make sure if you’ve seen MplsCustomer’s reply. Let me know if you need anything else.

I appreciate your help, MplsCustomer.

Thanks,

Re: Nest indoor camera

Anonymous — Thu, 11 May 2023 11:13:23 GMT

Yep the nest battery cams are rubbish and not fit for purpose at all in any way whatsoever. Only fit for the garbage dump.

Re: Nest indoor camera

EdmondB — Mon, 03 Jul 2023 21:21:50 GMT

Hey everyone,

I just wanted to follow up and see if you still need any help. Let me know if you have any additional questions from here.

@Anonymous, We'd like to look more into your case if you could share more info. As well, we'd appreciate it if you could keep your comments kind, and productive to those seeking help. Thank you.

Best,
Edmond

Re: Nest indoor camera

EdmondB — Tue, 04 Jul 2023 21:45:37 GMT

Hi there,

Please let me know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.

Regards,
Edmond