topic Re: Unable to show Google Camera on Shield tv in Cameras and Doorbells

Unable to show Google Camera on Shield tv

Home111 — Thu, 06 Apr 2023 11:48:13 GMT

I'm Unable to show Google Camera on shield tv

Re: Unable to show Google Camera on Shield tv

Juni — Tue, 09 May 2023 01:57:47 GMT

Hi Home111,

Thanks for reaching out — let’s see what's going on. A few questions: What Nest camera are you trying to view? Has this worked before? Also, are you able to view your Nest camera using the app?

I look forward to your response.

Regards,

Juni

Re: Unable to show Google Camera on Shield tv

Juni — Fri, 12 May 2023 02:35:22 GMT

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.

Thanks,

Juni

Re: Unable to show Google Camera on Shield tv

Home111 — Fri, 12 May 2023 12:40:44 GMT

Yes of course

The show command doesn't work, it brings up the cam interface but the image come back empty

I hope this is sufficient information.

Looking forward for a solution

Kind regards

Re: Unable to show Google Camera on Shield tv

Juni — Sat, 03 Jun 2023 03:09:53 GMT

Hi Home111,

Thanks for the additional information you shared and sorry for the delay. Please fill up this form with all the needed information, then let me know once done.

Regards,

Juni

Re: Unable to show Google Camera on Shield tv

Juni — Tue, 06 Jun 2023 16:07:35 GMT

Hi there,

We haven’t received your form. Kindly fill it out so we can continue with the next step.

Thanks,

Juni

Re: Unable to show Google Camera on Shield tv

Home111 — Tue, 06 Jun 2023 16:26:04 GMT

Problem still there, no improvement so far

Re: Unable to show Google Camera on Shield tv

Juni — Wed, 07 Jun 2023 17:00:04 GMT

Hi Home111,

Understood. To move on to the next phase, kindly complete the form.

Regards,

Juni

Re: Unable to show Google Camera on Shield tv

Home111 — Wed, 07 Jun 2023 17:31:39 GMT

I already did before I sent the previous message 😔

Re: Unable to show Google Camera on Shield tv

Juni — Thu, 08 Jun 2023 20:21:05 GMT

Hi Home111,

We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there, as this thread will be locked after 24 hours.

Thanks,

Juni