topic Re: Nest cameras and doorbell always offline and delayed notifications in Cameras and Doorbells

Nest cameras and doorbell always offline and delayed notifications

Preza — Mon, 15 May 2023 04:21:53 GMT

Hi guys, I've had these cameras for about 6 months and had nothing but issues, my cameras go offline randomly when they want, there are delayed notifications, someone will ring my door bell and I have no idea they're there.. 5 minutes later the doorbell chime goes off... I can't view live video because it attempts to connect then the cameras go offline. I have tried the following

- Router swaps

- Router reset

- Wifi channel changing

- Resetting all cameras and nest door bell .

Re: Nest cameras and doorbell always offline and delayed notifications

MplsCustomer — Mon, 15 May 2023 14:14:11 GMT

@Preza

The most likely cause is Wi-Fi issues. This Google Nest Help topic touches on some possibilities, but this forum has numerous posts with suggested solutions.

https://support.google.com/googlenest/answer/9239960

Re: Nest cameras and doorbell always offline and delayed notifications

Anonymous — Mon, 15 May 2023 14:34:35 GMT

Over a year now and mine are no better. Thats just the way they are. Not fit for purpose at all.

Re: Nest cameras and doorbell always offline and delayed notifications

EmersonB — Wed, 07 Jun 2023 15:06:50 GMT

Hi everyone,

@Preza and @Anonymous, thanks for reaching out here in the Community and for sharing here the steps you've done. To confirm, how far are your Nest Cameras and Nest Doorbell from your Nest Wifi router? Try resetting them to the factory default, remove them from your app and add them back. Let us know how it goes.

I appreciate the help, MplsCustomer.

Best,
Emerson

Re: Nest cameras and doorbell always offline and delayed notifications

Anonymous — Thu, 08 Jun 2023 09:16:46 GMT

Bahahaha these generic replies are becoming very worn. When are google going to admit its their inferior products and software that are at fault?

Re: Nest cameras and doorbell always offline and delayed notifications

Juni — Thu, 15 Jun 2023 18:46:06 GMT

Hi Preza,

I just wanted to follow up if you were able to try the steps provided. Please let us know, as we would be happy to answer any questions you may have.

Regards,

Juni

Re: Nest cameras and doorbell always offline and delayed notifications

Dan_A — Sun, 18 Jun 2023 20:39:50 GMT

Hey there,

I'm chiming in to ensure you've got the answer you're looking for. Feel free to let us know if you have more questions about this.

Cheers,

Dan

Re: Nest cameras and doorbell always offline and delayed notifications

Dan_A — Mon, 19 Jun 2023 20:55:34 GMT

Hello again,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Kind regards,

Dan